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frankandrews · 30-03-2024 13:11:13

Kenya Airways Cancellation Policy Overview:
Kenya Airways understands that sometimes plans change, and they aim to provide flexibility to their passengers. Here's a breakdown of their cancellation policy:

24-Hour Grace Period: If you need to cancel your Kenya Airways flight booking within 24 hours of purchase, you're entitled to a full refund without any cancellation fees. This applies as long as your booking was made at least seven days before the scheduled departure.

Standard Cancellation: If you need to cancel your flight after the initial 24-hour grace period, standard cancellation fees may apply. The amount of the fee depends on various factors, including the fare type, route, and how close to the departure date you cancel.

Refund Eligibility: Refunds are typically processed back to the original form of payment used for the booking. However, it's essential to note that some fares may be non-refundable, or cancellation may result in a credit voucher rather than a monetary refund.

How to Cancel and Request a Refund:
To cancel your Kenya Airways flight and request a refund, you'll need to follow these steps:

Visit the Kenya Airways website or contact their customer service directly.
Provide your booking reference or ticket number.
Follow the instructions provided to initiate the cancellation and refund process.
If eligible for a refund, allow some time for the processing to be completed. The timeline for refunds can vary based on the payment method and other factors.

Important Considerations:

It's crucial to review the fare conditions and terms of your booking before canceling to understand any applicable fees or restrictions.
Keep in mind that Kenya Airways cancellation policy may be subject to change, so it's advisable to check their official website or contact customer service for the most up-to-date information.

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#1 30-03-2024 13:11:13

Kenya Airways Cancellation Policy - Refund Rules, Fee

#2 31-03-2024 18:03:37

Re: Kenya Airways Cancellation Policy - Refund Rules, Fee

#3 31-03-2024 18:03:38

Re: Kenya Airways Cancellation Policy - Refund Rules, Fee

#4 31-03-2024 18:03:38

Re: Kenya Airways Cancellation Policy - Refund Rules, Fee

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#7 31-03-2024 18:03:38

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#8 31-03-2024 18:03:39

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#9 31-03-2024 18:03:39

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#10 31-03-2024 18:03:39

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#25 31-03-2024 18:03:42

Re: Kenya Airways Cancellation Policy - Refund Rules, Fee