Avianca does have a cancellation policy that allows for certain cancellations to be made without a fee under specific conditions. Here are the key points regarding their cancellation policy:
24-Hour Cancellation Window: Avianca allows customers to cancel their flight within 24 hours of booking without incurring a cancellation fee, provided that the flight is booked at least seven days before the departure date.
Cancellation Fees: If you need to cancel a flight outside of the 24-hour window, cancellation fees may apply depending on the fare type purchased. It's essential to check the specific terms associated with your ticket.
Refundable vs. Non-Refundable Tickets: Refundable tickets generally allow for cancellations and refunds, while non-refundable tickets may not offer a refund upon cancellation.
Contacting Customer Service: For detailed inquiries or assistance with cancellations, it's advisable to contact Avianca's customer service directly.
If you have any specific questions or need further clarification about Avianca's cancellation policy, feel free to ask!
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